Written by . Posted in Terms and Conditions on 30 December 2013.
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Privacy Policy and Terms & Conditions

Privacy Policy

This Privacy Policy governs the manner in which Oceano de Rimas Lda collects, uses, maintains and discloses information collected from users (each, a "User") of the http:/www.dive-time.net website ("Site"). This privacy policy applies to the Site and all products and services offered by Oceano de Rimas Lda.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an orderfill out a formrespond to a surveysubscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, social security number
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
Oceano de Rimas Lda collects and uses Users personal information for the following purposes:
To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
Changes to this privacy policy
Oceano de Rimas Lda has the discretion to update this privacy policy at any time. When we do, post a notification on the main page of our Site,revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Diving Terms and Conditions

Anyone who subscribes to our activities, be it in person, via email or this website agrees to the following conditions:
All persons undertaking scuba diving activities must hold diving insurance as dictated by local Portuguese law, if they are not in possesion of suitable insurance then they agree to utilise this companies insurance protection
All persons undertaking scuba diving activities must have the following equipment and have ensured that to the best of their knowledge that it is in good condition: BCD (buoyancy control device), suitable regulator and an alternative air source, suitable exposure protection for the expected conditions, a means of monitoring depth and time and remaining air supply (the only exception is that persons participating in "discover scuba diving" type activites are not required to have a means of monitoring depth and time as it is the assumed responsibility of their instructor/dive guide)
Persons shall not dive unsupervised and shall comply with the intent of the various booking forms presented to them at the time of booking. Dive briefings must be observed and any instructions be they verbal or otherwise complied with.
The decision of the companies staff with regards to dive sites and conditions must be respected as that of a knowledgeble professional in the local area and complied with.
Any complaints must be made in writing and recieved either by email, fax, by hand or a postal service the companies trading address.
All services must be paid for in advance and in full.
Refunds will only be made in exceptional circumstances and subject to the approval of the management, if the client chooses to cancel thier activity then they will not be eligible for a refund unless deemed appropriate by the management.
Should the company cancel activities, be it for logistical, weather or other reasonably unforseeable circumstance then the clients will be offered a refund of services paid for but not yet undertaken, or any monies paid may be used for future purchases or services at the managements discretion.
All clients must comply with our booking procedures with regards particularly to honesty in completing the various forms presented to them and complying with our strict Scuba Review policy.
Any behavoir deemed unacceptable by the management will result in termination of services offered by the company and no refund will be considered.
Any equipment which is lost or damaged howsoever caused (excluding normal wear and tear) will be charged for at the advertised rates.
Online bookings also carry the following terms and conditions
The client is deemed to have read and understood the terms and conditions freely available and agree to comply with them.
A refund can be givin in full upto 14 days before the scheduled service; between 2 and 14 days before the scheduled service only a 50% refund will be considered; less than 2 days before a scheduled service no refund will be considered.
Vouchers and gift certificates bought online are valid for a period of 12 months from the purchase date and are transfereble with the authorisation of the purchaser.
Vouchers and gift certificates are not exchangable for any monetery value and can only be used against products and services of the company.
Contacting us
If you have any questions about this Privacy Policy or our terms and conditions, the practices of this site, or your dealings with this site, please contact us at:
Oceano de Rimas Lda
Lote 24 Edificio Astrolabio Loja 1 Marina de Lagos 8600-780 Lagos Portugal
+351 309 810 623
This email address is being protected from spambots. You need JavaScript enabled to view it.


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